The fire service today, more than ever before, is being pressured by change. The fire department does not stand in isolation untouched by the mainstream of passing events.
The windows of opportunity are open. The fire service leader of the future will be a builder, thinking strategically about fire protection programs. New benchmarks or yardsticks must be developed against which the fire service will be measured. The benchmarks will spring from a vision of the future, supported by mission statements, goals and objectives. They will serve as the guide posts for fire protection delivery levels.
The Office of the Fire Commissioner is currently reviewing the "5" Step Action Plan. Please revist our site in the near future to download an updated version.
"The challenge of the fire department managers is to strike the right balance between prevention, public education and suppression."